Returns & Refunds Policy

At TAKARACOLLARS.COM, we want you to be happy with your purchase. If you're not, here's a summary of our returns policy:

Timeframe for Returns

You have 30 days from the receipt of your order to request an exchange or refund. After this period, returns will not be accepted.

Conditions

• The item must be unused, in its original condition, and with intact packaging.
• A proof of purchase is required.

We do not accept returns for:

• Intimate or hygiene products.
• Food, flowers, newspapers, or magazines.
• Digital downloads and gift cards.
• Damaged or used products not due to our fault.

Refunds

• We'll inspect your return and notify you by email if it has been approved.
• If approved, the refund will be issued to your original payment method.
• The cost of return shipping is not refundable.

Exchanges

Exchanges are only made for defective or damaged items. Please email us at takaracollars@yahoo.com before sending the item back.

Gifts

If the item was marked as a gift, you may receive a store credit of the same value.

Return Address

Carrer Berenguer De Palou 5, Salou, Tarragona, 43840, Spain